How To Cancel Hbo Max - [Info(2023)]

Step 2: Cancel your subscription – Select who bills you for HBO Max and follow the cancellation steps: App stores Apple iTunes or App Store Here’s how to cancel your subscription in iOS Settings:

Open the Settings app on your iPhone or iPad.
Tap your name.
Tap Subscriptions (if prompted, log in with your Apple ID).
Find and tap your HBO Max subscription. Can’t find it? Make sure you’re logged in with the correct Apple ID. For help, go to Apple’s Can’t find subscription to cancel article.
Tap Cancel Subscription,

You should get an email from Apple confirming your cancellation. You can continue streaming until your subscription expires at the end of your billing cycle. For more help, visit Apple’s Cancel a subscription article. Google Play Here’s how to cancel your subscription:

On the Android phone or tablet, open the Play Store app. To cancel on your computer, go to Google’s Cancel subscription on Google Play article.
At the top right, tap your profile icon.
Tap Payments & subscriptions and then Subscriptions,
Tap HBO Max in your list of subscriptions, and then Cancel subscription,

You should get an email from Google Play confirming your cancellation. You can continue streaming until your subscription expires at the end of your billing cycle. For more help, go to Google’s Cancel subscription on Google Play article. Roku Here’s how to cancel your subscription on your Roku:

Press the Home button on your Roku remote. To cancel your subscription on your phone or computer, go to Roku’s Cancel a subscription article.
Use the directional pad on your remote to highlight HBO Max.
Press the Star button (*) to open the Options menu.
Choose Manage subscription then Cancel subscription, If Manage subscription is not available, try these same steps on each Roku streaming device you own.

You should get an email from Roku confirming your cancellation. You can continue streaming until your subscription expires at the end of your billing cycle. For more help, visit go to Roku’s Cancel a subscription article. Samsung TV Here’s how to cancel your subscription on the web:

Go to samsungcheckout.com and sign in to your Samsung account.
From the Purchase History menu, choose Subscriptions,
Find your HBO Max subscription and then choose Unsubscribe,

Once canceled, you should get an email from Samsung confirming your cancellation. You can continue to stream until your subscription expires at the end of your billing cycle. You can also cancel your subscription on your Samsung TV. To find out how to do this, go to Samsung’s Cancel subscription article.

Open the HBO Max app and then tap your profile (upper right). Need sign in help?
Tap the Settings icon and then tap or scroll to Subscription,
Tap Manage Subscription,
Tap Cancel Subscription,
Confirm your cancellation and take note of your expiration date.

Go to HBOMax.com and sign in (if needed). Need sign in help?
Choose your profile (upper right), then choose Settings, and find Subscription,
Choose Manage Subscription,
Choose Cancel Subscription,
Confirm your cancellation and take note of your expiration date.

Once canceled, you’ll get an email from us confirming your cancellation. You can continue to stream until your subscription expires at the end of your billing cycle. For more help, see Change a WarnerMedia-billed subscription, If you have billing questions, go to our Billing Q&A.

Contents

0.1 Can I cancel my HBO Max subscription anytime?
- 0.1.1 Can I cancel HBO on my TV?
0.2 Can you cancel HBO Max after trial?

1 Will HBO Max refund me if I cancel?
- 1.1 Why can’t i delete my HBO Max account?
2 Can you cancel HBO Max after 1 month?
- - 2.0.1 How do I stop a subscription from taking money from my account?
- 2.1 Is it easy to cancel HBO NOW?
3 How do I cancel my HBO Max subscription on my Samsung?
4 How much is HBO Max subscription?
- 4.1 Does HBO Max have a 30 day free trial?
- 4.2 Does HBO Max charge after free trial?
5 Does HBO Max charge for free trial?

Can I cancel my HBO Max subscription anytime?

Things to know

Your HBO Max subscription will auto-renew until you cancel it.
Cancel 1-2 days before your subscription renews (this varies by provider).
Deleting the HBO Max app does not cancel your subscription.

HBO Max subscriptions are available through many providers, and the cancellation steps vary by provider. If you know who bills you, skip to Step 2. Need help signing in? See Can’t sign in,

Can I cancel HBO on my TV?

If you’re trying to keep streaming costs down, it’s tough going these days. Netflix, Disney+, Hulu, and Apple TV+ all raised prices in 2022, and HBO Max followed suit in January. In May, meanwhile, when HBO Max merges with Discovery+ to become Max, those who want ad-free 4K video and support for more than two concurrent streams will have to pay $19.99 per month, a $5 price hike.

If that’s beyond your budget, or you’re dissatisfied with HBO Max pulling tons of content to keep costs down while charging you more (PSA: head over to The Roku Channel for some of those shows and movies), it may be time to cancel HBO Max.
How you cancel the service depends on how you subscribe.
If you receive your account through a TV or wireless provider, you’ll need to contact them directly to cancel your subscription.

If you subscribe directly through the app or website, follow the steps below. (Note that HBO recommends cancelling no later than two days before your next billing cycle.) To cancel HBO Max on the web, open to HBOMax.com (Opens in a new window) and sign into your account. Choose a user profile, click the user profile in the top-right corner of the screen, and click Settings in the drop-down menu. If you’re in the app, click your profile, then choose the settings gear in the top right. From this page, you can see all your account information, including email address, password, and name. Under the Subscription section will be all your billing information, including your plan, payment method, and next billing date. Click the Manage Subscription button to view a website with your account billing information. If you are in the mobile app, you will be taken to the same web page.

Can you cancel HBO Max after trial?

After your free trial, your subscription will automatically renew each billing period until you cancel it. To avoid being charged for your next billing period, you need to cancel your subscription before your next billing date. Billing questions? Go to Max plans and billing.

Will HBO Max refund me if I cancel?

Refunds policies vary by billing provider. Your billing provider is who you pay for your HBO Max subscription. First, find out who your subscription is billed through:

Open HBO Max or sign in to HBOMax.com on your computer. Can’t sign in?
Do one of the following:
Here you can see who your subscription is billed through:
- HBO Europe, s.r.o. or HBO Nordic AB : Unless required by applicable law, there is a no refund policy for monthly subscriptions. If you see an unexpected charge or have any billing concerns, please contact us for help. If you wish to cancel your yearly subscription after an auto-renewal, immediately end access to HBO Max and get a refund, please contact us, If you have not used HBO Max after the most recent yearly renewal date, you may be entitled to a partial refund based on the number of days left in your then current yearly billing period.
- Apple iTunes or App Store : See Apple’s Request a refund page.
- Google Play : See Google’s Refunds on Google Play page.
- Samsung : Contact us with regard to any refund requests.
- Another provider : Contact your billing provider with regard to any refund requests for charges.

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Why can’t i delete my HBO Max account?

Troubleshooting the deletion process – Problem: There is no option to delete your profile. Solution: You cannot delete the primary HBO Max profile on your account — HBO Max requires that you have at least one active profile for accessing the service. However, you can change the name of your profile by clicking the Manage Profiles option and clicking the profile name.

Issue: No profiles are displayed when opening HBO Max.
Solution: If you selected a profile previously, HBO Max might not prompt you to reselect a profile when you reopen the application.
To change users, log into HBO Max and click the user button on the left side of the screen.
Then, in the center of the screen, select Switch Profiles,

Question: How do I completely delete my HBO Max account? Solution: If you wish to delete your HBO Max account completely, it’s easy to do. Deleting your account will remove your access to the platform entirely and cancel your reoccurring monthly subscription,

To cancel your account, follow these steps on any platform: Step 1: Launch the HBO Max app on your platform of choice.
Step 2: Click the User button on the left side of the screen.
Step 3: Click the Settings button in the upper-left corner.
Step 4: Select Billing Information, then choose Manage Subscription,

Step 5: Choose the option to Cancel Subscription,

Can you cancel HBO Max after 1 month?

Step 2: Follow the cancellation steps – Select who bills you for HBO Max and follow the cancellation steps: App store Cancellation steps vary by billing provider. You may need to cancel at least 1-2 days before your next billing cycle starts. Choose an app store: Apple iTunes or App Store Here’s how to cancel your subscription in iOS Settings:

Open the Settings app on your iPhone or iPad.
Tap your name.
Tap Subscriptions (if prompted, log in with your Apple ID).
Find and tap your HBO Max subscription. Can’t find it? Make sure you’re signed in with the correct Apple ID. For help, go to Apple’s Can’t find subscription to cancel article.
Tap Cancel Subscription,

For more help, go to Apple’s Cancel a subscription article. You should get an email from Apple confirming your cancellation. You can continue streaming until your subscription expires at the end of your billing cycle. Google Play Here’s how to cancel your subscription:

On the Android phone or tablet, open the Play Store app. To cancel on your computer, go to Google’s Cancel subscription on Google Play article.
At the top right, tap your profile icon.
Tap Payments & subscriptions and then Subscriptions,
Tap HBO Max in your list of subscriptions, and then Cancel subscription,

For more help, go to Google’s Cancel subscription on Google Play article. You should get an email from Google Play confirming your cancellation. You can continue streaming until your subscription expires at the end of your billing cycle. Samsung TV Here’s how to cancel your subscription on the web:

Go to samsungcheckout.com and sign in to your Samsung account.
From the Purchase History menu, choose Subscriptions,
Find your HBO Max subscription and then choose Unsubscribe,

Once canceled, you should get an email from Samsung confirming your cancellation. You can continue to stream until your subscription expires at the end of your billing cycle. If you need help canceling your subscription, contact us, TV or mobile provider Sign in to your provider’s website, go to their Help Center, or contact them.

Open HBO Max and then tap your profile (upper right). Need sign in help?
Tap the Settings icon and then tap or scroll to Subscription,
Tap Manage Subscription,
Tap Cancel Subscription,
Confirm your cancellation and take note of your expiration date.

Go to HBOMax.com and sign in (if needed). Need sign in help?
Choose your profile (upper right), then choose Settings, and find Subscription,
Choose Manage Subscription,
Choose Cancel Subscription,
Confirm your cancellation and take note of your expiration date.

Once canceled, you’ll get an email from us confirming your cancellation. You can continue to stream until your subscription expires at the end of your billing cycle. For more help, go to Change an HBO-billed subscription, Yearly subscriptions If you switch from yearly to monthly billing, the change won’t take effect until your next billing date (at the end of your yearly billing period).

How do I stop a subscription from taking money from my account?

Give your bank a “stop payment order” – Even if you have not revoked your authorization with the company, you can stop an automatic payment from being charged to your account by giving your bank a “stop payment order”, This instructs your bank to stop allowing the company to take payments from your account. Click here for a sample “stop payment order.”

Is it easy to cancel HBO NOW?

You can easily cancel your HBO NOW streaming service if you have a direct subscription from the provider.If you have a HBO NOW subscription through a third-party platform, like Amazon, the process for cancelling your subscription will differ depending on the third-party. Visit Business Insider’s homepage for more stories,

With lots of options available, now may be a good time to prune your streaming service subscriptions. One of those services is HBO Now. The platform features HBO’s library of HBO original shows, from the back catalog to new episodes week-by-week, and a catalog of movies old and new to boot.

How do I cancel my HBO Max subscription on my Samsung?

When will my subscription renew? – Your first charge happens when you start your subscription. Thereafter, your subscription will auto-renew on a recurring basis until you cancel it. You pay for your subscription at the beginning of your billing period. To find your auto-renewal date:

Go to samsungcheckout.com and sign in to your Samsung account.
From the Purchase History menu, choose Subscriptions,
Select your HBO Max subscription and then check the Status field for your Next Payment date.

How much is HBO Max subscription?

Is Max good? – Max is classic HBO with a boatload of extra content for $9.99—$19.99 a month. You probably know the service better by its old name, HBO Max. The price for a mid-tier ad-free plan ($15.99 a month) hasn’t gone up, but Warner Bros. Discovery has added all of the content from Discovery+ in the mix for the same price.

The “more shows/same cost” factor isn’t all Max has up its sleeve.
It’s also the exclusive streaming home to non-HBO sitcom favorites The Big Bang Theory, Friends, and The Fresh Prince of Bel-Air,
And if you absolutely have to relive The Bachelor, it’s there too.
What’s more, Max’s original shows and movies are usually top-tier.

By bringing over fan favorites like Doom Patrol and Search Party from other platforms and networks and dropping buzzy series like The Flight Attendant, The Sex Lives of College Girls, and Hacks, Max Originals have improved significantly since HBO Max launched in May 2020.

Does HBO Max have a 30 day free trial?

When will my card be charged? – After the 30-day free trial, your card was charged the then current subscription rate for the HBO Max monthly subscription plan. Your subscription auto-renews each month until you cancel your subscription,

Does HBO Max charge after free trial?

Frequently asked questions and answers: Is there a free trial? Most HBO Max providers no longer offer a free trial to new subscribers. If a subscription or promotional offer includes a free trial, you’ll see mention of the free trial when you sign up.

During a free trial, you can stream anything on HBO Max.
If you enjoy HBO Max, do nothing and your subscription will auto-renew each billing period until you cancel it.
Who qualifies for a free trial? If a subscription or promotional offer includes a free trial, the eligibility criteria is mentioned when you sign up.

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For example, some promotional offers are only available to new HBO Max subscribers. If you think you were incorrectly billed, reach out to your billing provider for help (see Who’s billing me? below). How long is the trial? If a subscription or promotional offer includes a free trial, the trial length is mentioned when you sign up.

When and how will I be charged? When you start your free trial, you need to add a payment method so your subscription can continue after your trial ends. Your first charge will be the day before your free trial is over (this varies depending on your billing provider). After your free trial, your subscription will automatically renew each billing period until you cancel it.

To avoid being charged for your next billing period, you need to cancel at least 24 hours before your next billing date. Have questions? See our Billing Q&A, Why was I charged for a free trial? If you see a charge after starting a free trial here are a few possible reasons:

Offer doesn’t include a free trial, If your subscription or promotional offer doesn’t include a free trial, you’ll be charged for HBO Max when you sign up. Not eligible for a free trial, If your subscription or promotional offer includes a free trial, the eligibility criteria is mentioned when you sign up. For example, some promotional offers are only available to new HBO Max subscribers. If you think you were incorrectly billed, reach out to your billing provider for help (see Who’s billing me? below). Authorization hold, The pending charge is likely an authorization hold. An authorization hold is done to make sure your payment method is valid and can be successfully charged in the future (once your free trial is over). An authorization hold is temporary and should be removed within 7-10 days (the time varies by financial institution). The authorization hold is not a charge, but may affect your available balance. You can contact your financial institution to find out when the authorization hold will be removed, and when the hold amount will be added back to your available balance.

Who’s billing me? To find out who’s billing you: Have questions? See our Billing Q&A, How do I cancel my trial? To avoid being charged for your next billing period, you need to cancel your subscription the day before your free trial ends. If you cancel early, you can continue streaming until your trial ends. Other questions?

Does HBO Max charge for free trial?

Max Deals, Promo Codes, Offers – Unlike streamers like Hulu and Amazon Prime,Max do esn’t offer a free trial. That means the only way to watch content on the site is to pay the regular monthly subscription cost. Still, there are a few ways to get a Max deal.

Your best bet is to sign up for an annual ad-supported plan, which gets you 16% off Max if you prepay for all 12 months of service ( $99 total price ), no promo code required. Buy Max Annual Plan $99+/year If you pay the standard monthly rate, you’d spend an extra $20 or $30 on your Max subscription, depending on if you go with the ad-supported or ad-free package, so the annual deal is a solid savings.

Max does occasionally offer other streaming deals and promo offers (I.e. for Cyber Monday) but they are few and far between. Fortunately, there are some current deals that you can take advantage of to get a Max subscription for free.

Why is HBO Max still charging me?

Your subscription is still active – If you see a subscription charge after canceling, your subscription might still be active. Check to see if your subscription has an expiration date and/or a canceled status. To check the status of your subscription, find your billing provider below:

Apple : Follow Apple’s cancellation steps, If your HBO Max subscription has been canceled, there will be a subscription end date (and there won’t be a cancel option).
Google Play : Go to Google’s Subscriptions page and sign in to the Google account with your HBO Max subscription. If your subscription has been canceled, there will be an option to Restart or Renew. See also: Google’s cancellation steps,
Roku : Sign in to your Roku account at my.roku.com, Choose Manage your subscriptions, Here you can see if your HBO Max subscription is still active. See also: Roku’s cancellation steps,
Samsung : Sign in to your Samsung account at samsungcheckout.com and then from the Purchase History menu, choose Subscriptions, Find HBO Max and choose Unsubscribe (if available). See also: Samsung’s cancellation steps,
WarnerMedia Direct Latin America, LLC : Sign in at HBOMax.com/account, Go to your Profile, choose Subscription and then Manage Subscription, If your subscription has been canceled, but hasn’t expired you’ll see the option to resume your subscription (if your subscription has expired, you’ll be prompted to subscribe). Need help? See Manage WarnerMedia subscription,
TV or wireless provider : Sign in to your TV or mobile provider account to check the status of your HBO Max subscription. If you need help doing this, contact your provider.

If you’re not sure who your billing provider is (or they aren’t listed above), see How do I cancel? Cancellation Confirmation Some billing providers send you an email when you cancel a subscription. Check your inbox for an email confirming the cancellation of your HBO Max subscription.

How do I know if my HBO Max is Cancelled?

Apple : Follow Apple’s cancellation steps, If your HBO Max subscription has been canceled, there will be a subscription end date (and there won’t be a cancel option).
Google Play : Go to Google’s Subscriptions page and sign in to the Google account with your HBO Max subscription. If your subscription has been canceled, there will be an option to Restart or Renew. See also: Google’s cancellation steps,
Roku : Sign in to your Roku account at my.roku.com, Choose Manage your subscriptions, Here you can see if your HBO Max subscription is still active. See also: Roku’s cancellation steps,
Samsung : Sign in to your Samsung account at samsungcheckout.com and then from the Purchase History menu, choose Subscriptions, Find HBO Max and choose Unsubscribe (if available). See also: Samsung’s cancellation steps,
WarnerMedia Direct Latin America, LLC : Sign in at HBOMax.com/account, Go to your Profile, choose Subscription and then Manage Subscription, If your subscription has been canceled, but hasn’t expired you’ll see the option to resume your subscription (if your subscription has expired, you’ll be prompted to subscribe). Need help? See Manage WarnerMedia subscription,
TV or wireless provider : Sign in to your TV or mobile provider account to check the status of your HBO Max subscription. If you need help doing this, contact your provider.

Who to call to cancel HBO Max?

How to get HBO Max customer service via the web and email – You can also get answers from HBO Max’s online customer support database, which is located here, and you can also email them at [email protected], Here are a set of links to popular issues:

Help with subtitles, captions and audio Password issues Cancel your account Stop someone from using your HBO Max account

Next: How to get Disney Plus customer service and how to get Apple Music on Chromecast Instant access to breaking news, the hottest reviews, great deals and helpful tips.

Can you cancel HBO Max after 1 month?

Open the Settings app on your iPhone or iPad.
Tap your name.
Tap Subscriptions (if prompted, log in with your Apple ID).
Find and tap your HBO Max subscription. Can’t find it? Make sure you’re signed in with the correct Apple ID. For help, go to Apple’s Can’t find subscription to cancel article.
Tap Cancel Subscription,

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On the Android phone or tablet, open the Play Store app. To cancel on your computer, go to Google’s Cancel subscription on Google Play article.
At the top right, tap your profile icon.
Tap Payments & subscriptions and then Subscriptions,
Tap HBO Max in your list of subscriptions, and then Cancel subscription,

Go to samsungcheckout.com and sign in to your Samsung account.
From the Purchase History menu, choose Subscriptions,
Find your HBO Max subscription and then choose Unsubscribe,

Open HBO Max and then tap your profile (upper right). Need sign in help?
Tap the Settings icon and then tap or scroll to Subscription,
Tap Manage Subscription,
Tap Cancel Subscription,
Confirm your cancellation and take note of your expiration date.

Go to HBOMax.com and sign in (if needed). Need sign in help?
Choose your profile (upper right), then choose Settings, and find Subscription,
Choose Manage Subscription,
Choose Cancel Subscription,
Confirm your cancellation and take note of your expiration date.

Once canceled, you’ll get an email from us confirming your cancellation. You can continue to stream until your subscription expires at the end of your billing cycle. For more help, go to Change an HBO-billed subscription, Yearly subscriptions If you switch from yearly to monthly billing, the change won’t take effect until your next billing date (at the end of your yearly billing period).

Can I change my HBO Max plan anytime?

How do I change my plan? – You can change your billing period. If you have the Mobile plan, you can switch to the Standard plan using the HBO Max mobile app. HBO Max mobile app Here’s how to change your plan on your phone or tablet:

Open HBO Max and then tap your profile (upper right). Can’t sign in?
Tap the Settings icon and then tap or scroll to Subscription,
Tap Manage Subscription and then Switch Plans, Manage Subscription isn’t available? Take note of who your subscription is billed through and see Switch plans,
Choose a billing period. Mobile plan subscribers : If you switch to the Standard plan, you won’t be able to switch back to the Mobile plan.
Choose Select Plan and then confirm your new plan.

Your subscription is updated to your new plan. You’ll get an email from us confirming your plan change. Computer On your computer:

Sign in to HBOMax.com on your computer. Can’t sign in?
Choose your profile (upper right), then choose Settings, and find Subscription,
Choose Manage Subscription and then Switch Plans, Manage Subscription isn’t available? Take note of who your subscription is billed through and see Switch plans,
Choose a billing period.
Choose Select Plan and then confirm your new plan.

Your subscription is updated to your new plan. You’ll get an email from us confirming your plan change. HBOMax.com/account Note If you subscribe to the Mobile plan, use the HBO Max mobile app to switch plans. On your phone or computer:

Go to HBOMax.com/account and sign in to your account. Can’t sign in?
Choose Switch Plans, Switch Plans isn’t available? Take note of who your subscription is billed through and see Switch plans,
Choose a billing period.
Choose Select Plan and then confirm your new plan.

Your subscription is updated to your new plan. You’ll get an email from us confirming your plan change.

Does HBO Max have a free trial?

During a free trial, you can stream anything on HBO Max.
If you enjoy HBO Max, do nothing and your subscription will auto-renew each billing period until you cancel it.
Who qualifies for a free trial? If a subscription or promotional offer includes a free trial, the eligibility criteria is mentioned when you sign up.

When and how will I be charged? When you start your free trial, you need to add a payment method so your subscription can continue after your trial ends.
Your first charge will be the day before your free trial is over (this varies depending on your billing provider).
After your free trial, your subscription will automatically renew each billing period until you cancel it.